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5 Benefits for Businesses That Outsource Social Media
Updated: Nov 15, 2022
As a business owner, your days are filled with so many tasks that to-do lists and reminders are a must. Delegating tasks is an important part of the job.
Increased productivity
When you outsource social media, you can focus on other important tasks for your business. Instead of spending time engaging on your social media or creating content, you will be able to spend time working on the framework of your business and streamlining your processes to generate more revenue.
If it doesn't have to do with productivity in your business itself, you're adding productive hours to your personal life. Whether it's the gym, chores, or spending time with your family you'll have more time to increase your productivity.
More time to connect with customers
You can build better relationships with customers when you're not bogged down with social media tasks! It's important for us to focus on building a relationship with our clients, whether they are current, prospective, or future customers.
Did you know that while some customers are still okay with a 24 hour response time, 31.2 percent of customers surveyed want a response in one hour or less? Responding in an hour will meet the expectations of 88 percent of consumers.
Being able to focus on your connections with customers will increase their level of satisfaction and generate more potential leads.
Improved customer service
Outsourced social media teams are experts in providing excellent customer service! We help monitor your comments to ensure your customers are getting their questions answered quickly, and they aren't lost in a sea of emails ;)
From the topic above we learned how fast clients want connection, if you choose a package that handles all of your social media customer service, you will ensure your clients are receiving that care, and you won't even have to think twice about it.
Greater reach and engagement
Outsourced social media teams can help you reach more people and engage with them more effectively. It is our job to research new trends, stay on top of algorithm changes, and engage with your clients so that you don't have to. Our main focus is to improve your reach and target social media goals every single month, with no other distractions.
Cost-effective solution
Outsourcing social media is a more affordable option than hiring a full-time staff member to do the same job. You will ditch the taxes, the management of an employee every day, software, hardware, and vacation time. Not only will you decrease your expenses in those ways, but you'll also decrease any liability.
From employee theft to unwanted lawsuits regarding breaks, you can decrease the liability by just hiring a company to outsource your social media.